Last updated: January 1, 2025

Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring the security of your personal data.

Information We Collect

We collect information you provide directly to us, such as:

  • Name and contact information
  • Payment and billing information
  • Account credentials
  • Communication preferences
  • Product reviews and feedback

We also automatically collect certain information about your device and usage patterns through cookies and similar technologies.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send marketing communications (with your consent)
  • Improve our products and services
  • Comply with legal obligations
  • Prevent fraud and ensure security

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist with our operations
  • Payment processors for transaction processing
  • Shipping companies for order fulfillment
  • Legal authorities when required by law

All third parties are contractually obligated to protect your information and use it only for specified purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of sensitive data
  • Regular security assessments
  • Limited access to personal information
  • Secure data storage and transmission

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Object to processing of your information
  • Withdraw consent at any time
  • Data portability

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.

Third-Party Services

Our website may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the 'Last Updated' date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@twentybigsize.com 
Phone: +20 111 4456347
Address: 1st haram, C, cairo, 12555, Egypt