Shipping Policy

Learn about our shipping options and delivery times

Domestic Shipping

Standard Shipping: 3-5 business days

Express Shipping: 1-2 business days

Free Shipping: Orders above EGP 1,500.

International Shipping

Standard International: 7-14 business days

Express International: 3-7 business days

International customers are responsible for any customs duties or taxes that may apply.

Processing Time

Orders are processed within 1-2 business days. Processing time is separate from shipping time.

Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates

Domestic:

  • Standard: $1:2 (Free over EGP 1,500)
  • Express: $3:4

International:

  • Standard: $15.99
  • Express: $29.99

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your package using this number on our shipping partner's website.

Tracking information may take 24-48 hours to update after shipment.

Returns & Exchanges

We accept returns within 14 days of delivery. Items must be unused and in original packaging.

Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

Need help? Contact our customer service team at support@twentybigsize.com or call +20 111 4456347 for shipping questions.